We are winding down our crypto operations in Lunar Block A/S, returning our MiCA license, and transferring the customer portfolio to Pluto.markets. This decision is based on Lunar's future plans. We have high ambitions for what crypto investments with us can become, and now we are giving the initiative a fresh start.
So that you can keep your crypto without having to sell it, we are moving your customer relationship and holdings to Pluto.markets Fondsmæglerselskab A/S on December 17, 2026. Pluto.markets is a Danish crypto provider authorized under the EU Markets in Crypto-Assets Regulation (MiCA) and supervised by the Danish Financial Supervisory Authority (Finanstilsynet).
Important dates
If you hold crypto, we will share your customer details with Pluto.markets on December 7, 2026 so they can prepare the transfer of your account.
You can continue trading crypto as usual via the Lunar app up to and including December 16, 2026. You can find our price list for crypto, here. Remember that buying and selling crypto involves significant risks.
On December 17, 2026, the transfer will take place. All trading, deposits, and withdrawals will be paused for up to 24 hours at both Lunar and Pluto.markets while your assets are being transferred. Thereafter, Pluto.markets will custody your crypto.
If you have crypto in Lunar Block
You do not need to do anything for the transfer to happen. Pluto.markets may contact you before December 17, 2026, to complete your registration with e-ID and additional customer due diligence. We will send you an email with instructions on how to log in to Pluto.markets.
Your crypto will be transferred as is (which does not trigger a gain or loss), and you will retain the same terms, prices, and fees with Pluto.markets. Purchase history and cost basis will transfer over so you can continue reporting to the Tax Agency.
Ahead of the transfer on December 7, 2026, we not will share your basic customer information, tax details, personal identity number, customer ID, accepted terms with Pluto.markets, as well as holding and transaction history. For more information, we will refer for the notice mail sent to you.
How to object to the transfer
If you do not want to be transferred, email klage@lunarblock.app before December 17, 2026:
Your customer relationship with Lunar Block will end no later than December 17, 2026.
No data will be sent. If data was already sent between December 7 and 17 2026, Pluto.markets will delete it.
We will sell all crypto you have not sold yourself by December 17, 2026 at the latest and pay out the funds to your primary bank account at Lunar. Note that selling may incur tax on profit or reporting of a loss.
After December 17, 2026, the transfer cannot be undone. You will then need to contact support@pluto.markets to close your account and sell or transfer your crypto according to their terms.
If you have a crypto account with Lunar Block without crypto holdings
You will not be transferred to Pluto.markets and no data will be shared with them. We will close your crypto account on December 17, 2026 without you needing to do anything.
If you buy crypto before the transfer, you will be transferred to Pluto.markets according to the section above.
If you wish to trade crypto in the future, you can open your own account with Pluto.markets.
If you have already closed your crypto account with Lunar Block
You do not need to do anything and no data will be sent to Pluto.markets but transferred to Lunar Bank A/S. This will be when Lunar Block A/S is closed down.
Your data and privacy
Data that we are legally required to retain will be securely transferred to Lunar Bank A/S and deleted after 5 years. This applies to all customers and cannot be objected to.
Lunar Block A/S is responsible up to and including December 17, 2026. Thereafter, Pluto.markets is responsible for the data they receive, while Lunar Bank A/S is responsible for the statutory historical data.
Read more in our privacy policy, here.
Questions
We will only contact you via our official channels. Never click on links if you are unsure about a message; contact us directly in the Lunar app instead. You can read more about how to chat with us here, and you will find our phone number and opening hours on our website here.
Objection to the transfer to Pluto.markets: klage@lunarblock.app
Questions regarding the transfer of personal data: dpo@lunar.app
General questions to Pluto.markets: support@pluto.markets