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Documentation

Here you can read about why we sometimes request further documentation from you, and what documentation we may request.

Please note that we may request documentation from you both when making a new application and if you’re already a customer with us.

Why we request documentation

As a bank, we have an obligation under the Anti-Money Laundering regulations to understand how our accounts and products are used, or are intended to be used. This means that we may, for example, ask you how you intend to use our products, about specific transactions you’ve made, or request certain documentation in order to achieve adequate customer due diligence. The answers you provide help us assess the risk of being exploited for money laundering and terrorist financing.

Commonly requested documentation

  • Population registration certificate (personbevis) in PDF format. You can easily download your personal record from the Swedish Tax Agency here.

  • Payslip in PDF format.

  • Bank statement in PDF format. The bank statement must show the account number, your name, the bank’s name and the time period requested.

  • Photo of ID document. The entire ID document must be clearly visible in the image. Valid ID documents include passport, driving licence and national ID card.

  • Residence permit. Two clear images of the front and back.

Good to know

If we request documentation, we’ll at the same time send you a link in the Lunar app where you can easily upload the requested documents.

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